Start with service needs
The useful signals and practices depend on the service, its users, and the decisions a team needs to make.
About SRE Universe
Observability and SRE, grounded in how your services work.
SRE Universe is a consultancy focused on managed observability, custom observability frameworks, and site reliability engineering. The aim is to make reliability practices understandable, useful, and suited to the teams who operate them.
How we think
Useful principles for dependable services
The work is vendor agnostic and tailored to your organization rather than starting from a one-size-fits-all tool list.
Fit the existing context
Recommendations should account for your platforms, skills, constraints, and operating model.
Make the work usable
Clear standards and shared understanding help teams keep improving after an engagement ends.
Observability should answer real questions
Dashboards and telemetry are valuable when they help people understand service behaviour, investigate change, and respond with confidence. The first step is to identify those questions and connect the technical work to them.
Reliability is a team practice
Sustainable reliability depends on clear ownership, useful feedback, and practices that fit normal delivery work. SRE Universe helps teams make those practices concrete and easier to apply.
Work with us